Local Plumbers from Elgin
Sales Mission Statement
At FTI Sales, our mission is simple.
We are committed to representing only the best products in the Plumbing / Pump industry and being the best at representing those products by continuing our education to have superior product knowledge, providing outstanding customer service by being very responsive to our customer’s needs, and adapting to our ever changing economy.
Our vision for the future has us very prepared for growth and as we continue to grow, we will continue to exceed our customer’s expectations. We value our employees, our customers, and the relationships we have with them and realize those are the greatest assets of our company.
We currently cover Northern IL, Central IL, NW Indiana, and Eastern Wisconsin
Who we are:
Terry Morgan: President
Terry brings 40 years of experience in the Pump industry to the company he founded in 1997. Terry’s main focus is the day to day operations of our service division and insists on being a “hands on” president spending a lot of his time in the field leading our team of qualified Technicians.
Andy Dailey: Manager
Andy Joined FTI Sales in 2007 and has 40 years of experience in the plumbing / pump industry. Andy’s pump knowledge is second to none and is our specialist in sizing, design, and all things pumps. Andy focuses on our Service side but also handles some of the inside sales responsibilities including customer service and quotes.
Jim McGoon: Sales Manager
Jim joined FTI Sales in June of 2017. Jim brings over 20 years of plumbing industry experience to FTI Sales, Jim started as inside sales and managing quotes before moving to outside sales, and now helps drive the business as the Sales Manager.
Matt Chaplo: Application Engineer
Matt is one of our cross-over team members, Matt spends a lot of time working on our service side of the business but dedicates a couple days a week to our sales side. Matt brings years of experience with pumps and pumping systems and is instrumental in sizing, selecting and quoting pump systems.
James Richardson: Inside Sales
James is our newest sales team member and Joined FTI Sales in December of 2018. James brings a lot of technical background and organization to FTI Sales. He is responsible for all aspects of inside sales and will oversee our quoting process.
Lance Selesky: Inside Sales
Lance joined FTI Sales in April of 2013 and compliments the addition of the WADE Drainage line perfectly. Lance has over 14 years of experience with the WADE Product and is our in-house WADE / Drainage product expert as well as quoting and inside sales duties.
Bill Trainor: AP/AR
Bill Joined FTI Sales in 2012 and handles our Accounts Payable / Accounts Receivable.